The About Screen Lists Useful Information

It can be accessed from the mobile app’s Main Menu, and displays the following information. App Version This will be of the form “X.Y.Z (B)”, for example “0.2.0 (408)” for the version released on 4/15/2105. X.Y.Z is the version number we assign. B is the sequential...

Checking a Mobile Device and App Version

The desktop app allows you to easily check driver mobile device and mobile app information. On the Admin/Drivers window, there is a tab called “Mobile Device”. On there you will find: “Login info” section All of the driver’s login information — user code, PIN, and...

Potential Problem with 8-Digit VINs

How to Identify the error Loads that have already been delivered keep showing up in the Select Loads screen of the mobile app when you Refresh from Dispatch. What it means One of the loads that you delivered in the past is not recorded as fully delivered in the...

Understanding Load Numbers

Loads are identified in the desktop and mobile apps by their Load Number. The load numbers are 8-digit numbers like “15040555”, which breaks down like this: 15040555 15: the last two digits of the year, so this load was created in 2015 04: the 2-digit month number, so...
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