Units are needing location, but the Order has location name already on it?

User has to update the dealer information in the order and in the customer file.

For vehicles in Pending status that do not have the destination location set up in your system, please set up the locations manually.  To do this – You can update the locations for these orders manually as you set up the locations in one step. To update manually, search the order number, modify, click Select Origin, click New Dest., and add location from there.

If the driver needs to check the street address for a delivery, they can view this in the mobile app.

• Go to the Delivery tab on the Current Run screen, tap the arrow to the right of the destination location

• This will display the Location Details screen, which has the delivery address, phone number, and any directions that might have been entered by the dispatchers.